FoundrSpace: Subscriptions Simplified

FoundrSpace was using Optix, but it wasn't flexible enough to handle their unique offerings (like members paying with credits). They switched to Spacebring hoping for a simpler, more automated way to manage their space.

FoundrSpace: Subscriptions Simplified
Pasadena, US
2locations
200members
33,000ft²
99%
bookings are done by customers
99%
of subscriptions are automated
85%
of invoices are automatically paid

Key Challenges

  1. Memberships Were a Hassle: Adding new members and assigning plans took too much admin time.
  2. Bookings Were Messy: Manually managing bookings on a calendar led to overlaps and stress.
  3. Tracking Free Hours Was Difficult: Using a spreadsheet to track member meeting room time was slow and prone to errors.
  4. 24/7 Access Was Complicated: Members had to use multiple apps to register and get into the space.
Before Spacebring, we spent so much time on bookings. Now it's all automated, which is a huge relief.
Jazz David, Community Coordinator at Foundr Space
Jazz David
Community Coordinator at Foundr Space

Spacebring Solutions

  1. Automated Membership Sign-Ups: Members can now sign up for plans and pay on their own through the Spacebring app.
  2. Auto-Invoicing & Payments: Spacebring automatically creates invoices and collects payments, so FoundrSpace doesn't have to chase down late bills.
  3. Easy Room Bookings: The app lets members book meeting rooms themselves and see what's available in real-time.
  4. Credit System for Free Hours: Spacebring tracks members' free meeting room hours automatically, replacing their old spreadsheet system.
  5. One App for Everything: Members and admins can use the Spacebring app to book rooms, unlock doors (with Kisi integration), manage memberships, and more.
With Spacebring, everything is so much easier. Members can sign up on their own, book rooms, and even unlock doors—all from the app.
Jazz David, Community Coordinator at Foundr Space
Jazz David
Community Coordinator at Foundr Space

Key Achievements

Spacebring made a big difference for FoundrSpace, saving them time and improving the member experience.

  • 99% of bookings are made by customers without admin help
  • 99% of subscriptions are automated
  • 85% of invoices are automatically paid
  • Invoices are paid in under 8 seconds
  • 100% door access automation
  • Users can access both FoundrSpace locations from a single app

Spacebring's automation tools mean FoundrSpace staff spends less time on admin tasks.  Members love the easy-to-use app for booking, paying, and getting into the space.

We strive to enhance our members' experience. Offering the ability to view and book rooms in both locations through our app has proven to be highly convenient for them.
Jazz David, Community Coordinator at Foundr Space
Jazz David
Community Coordinator at Foundr Space

In conclusion, Spacebring helped FoundrSpace streamline their work, improve the customer experience, and create a more efficient coworking space.


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