Release notes

We’ve rolled out several updates to make managing your space even easier:

• Company managers can now control members' access to company credits and day passes, and book resources on their behalf using company payment methods.
• Searching for events is now even faster with a brand new search feature. It helps members find specific events when there are many to choose from.
• You can now set a custom order for product and benefit categories, giving you full control over how your listings are organized and displayed.
• A "Benefit applications" report is now available for better tracking and transparency, while the enhanced "Orders" report now includes a filter by product, so you can get more detailed insights at a glance.
• We’ve added a "Requester" filter and an improved "Assignee" search to process tickets efficiently and ensure a smooth flow.
• Admins now have the ability to turn off automatic payment retries and reminders right from the Location settings > Billing tab.

All these improvements are available to you now — just log in and experience the improvements first-hand. And if you're not in Spacebring yet, book a demo.

Introducing a major update that gives you more flexibility and control over the equipment at your locations.

There is now a dedicated page for all rentable equipment, making it easier for administrators to manage items such as monitors, projectors, and more. This change improves visibility and accessibility for users while streamlining the administration page.

Administrators can define the number of units available for each item (e.g. five monitors), and the system will automatically prevent overbooking. You can also set bookings by the hour or day, assign reservation permissions, require administrator approval when needed and offer tiered pricing based on booking duration.

The system supports convenient self-service bookings. Administrators can track all reservations and equipment availability in a clear timeline. The equipment feature also includes customizable notification settings, invoice-based booking options for users or companies, and detailed analytics to monitor usage and identify trends.

The new equipment management feature is now available on Spacebring. Activate it easily with guidance from our Help Center.

We have improved invoicing with automated charge retries and email reminders to reduce the risk of missed payments and revenue loss.

Now Spacebring automatically retries failed payments up to twice to ensure a higher success rate. If a payment attempt fails, a retry is scheduled three days later — or a new attempt if another error occurs. This applies to auto-charge failures and skipped charges due to missing payment methods.

For members who do not have a default payment method, we are now sending reminder emails to prompt them to take action so that their invoices do not go unpaid.

With these updates, collecting payments is easier, smoother and more reliable — so you can focus on growing your business.

You can now easily create bookings for nonmembers. When you make a booking, simply select "New nonmember" from the dropdown menu, enter their details and a profile will automatically be created on the Customers page. This ensures that even first-time visitors to Spacebring can be managed efficiently.

Administrators can also book resources for existing nonmembers. Simply select the necessary resource, enter the booking details and search for the nonmember in the "Booker" dropdown.

Google Calendar sync for resource bookings

Spacebring now integrates even more seamlessly with Google Calendar, allowing you to sync desk, office and parking bookings alongside existing rooms.

With this improvement, all updated and upcoming bookings from external marketplaces are automatically displayed in Spacebring in real time.

Navigation in Spacebring is now faster than ever before. With the command palette, you can instantly jump to any module, page or key action — just by typing its name. You no longer have to click through menus. Just type, select and go.

MacOS users can open the command palette with the shortcut ⌘ + K, while Windows users can press Ctrl + K to use the palette.

You can quickly access any page using the command palette, including:

• Resource management: Rooms, desks, offices, parking spaces, and floor plans.
• Operations & engagement: Users, requests, invoices, plans, chats, feed, events, orders, benefits, tickets, analytics, and more.

Need to take action? You can open important workflows instantly, such as: Invite a user, create a company or add a nonmember.

More features:

• Support for multiple locations — for quick access, the names of the locations are displayed next to the results.
• Multilingual support — search in any language available in Spacebring.
• Quick access to the member web portal — open it instantly in a new tab.

Try it now — just start typing in the command palette and find what you need faster.

Our latest enhancements simplify financial management, reduce confusion, and improve record keeping for administrators. Here’s what’s new:

• Invoice memos: You can add or edit memos on any invoice at any time. These memos are visible only to administrators and in custom reports, making them useful for recording payment details when an invoice is paid externally or documenting voiding reasons for auditors.
• Clear identification: The member or company name is now displayed directly below the invoice number when you manage invoices in the dashboard. This update makes it easier to administrator recognize and verify invoices at a glance while working within the invoice management page.
• Tax type customization: Different tax terms are used across regions, and you can now choose how they appear on invoices and receipts to match local tax regulations — whether as tax, sales tax, VAT, or GST.
• Partial payments tracking: Previously, invoices had to be marked as fully paid, even if only a partial payment was received. Now, administrators can accurately record partial payments with the "Applied balance" feature, improving financial transparency and reconciliation.

These updates make invoice management even easier and more intuitive. Take advantage of these improvements today and streamline your financial workflows.

Managing orders is now even more flexible. With this update, both administrators and users can cancel orders, while administrators have more control over refunds.

Orders cancellation

• Users can cancel when they no longer want an order, while administrators can cancel it if a product is out of stock.
• To manage automated refunds for user cancellations, administrators can set a "Refund policy" for each product.

New refund logic

• Auto-refund settings now apply only to customers, whereas previously they applied to both administrators and customers.
• Admins now have full control over refunds when canceling bookings, tickets and orders. Previously, refunds depended on the refund policy. Now admins can decide whether a refund should be issued at the time of cancellation.

These improvements provide more flexibility and control when managing orders and refunds. Book a demo today to experience the new features.

Effortlessly issue a refund for any customer transaction with the new “Refund” button. Just one click, no hassle. Available for all customers using Stripe, WayForPay, or KakaoPay payment gateways.

• Initiate refunds directly from Spacebring without switching to your payment gateway dashboard.
• Override automatic refund policies when you need to make customer exceptions.
• Keep accurate records with all refunds logged under transactions, bookings, and invoices.

With Spacebring, forget about complicated processes. Enjoy a smooth, stress-free way to support your customers while keeping operations efficient.

Introducing an upgraded color system and visual indicators across Spacebring to help administrators make faster decisions. 

• The rooms calendar now distinguishes bookings made by administrators, members, and nonmembers through color-coding. This lets you quickly spot bookings that need your attention and provide top-notch customer service. 

• Analytics charts feature improved color indicators and hover tooltips. This helps you reveal key figures at a glance and spend less time analyzing data.

• Floor plans have been enhanced with the new color system and legend to let you instantly check resource availability for booking or rental.

Introducing the new invoices page in Spacebring. It brings invoices across all your customers together in one place for quick, efficient tracking and management.

With powerful filters for status, company, and user, you can quickly see all unpaid invoices to manage debts, review drafts that need issuing, or locate invoices for a specific customer in seconds. Need to take action or remind to pay? Clicking on any invoice opens its details page and gives you further management options.

Track and manage invoices in seconds, not hours. Book a demo to see how Spacebring invoicing works.