Release notes

We've had the SALTO KS integration for a while to help you automate access, saving you time and improving the member experience. Today, we're taking it to the next level with a white-label digital key integrated directly into your member mobile app. 

Everything your community needs to access your coworking space is now right at their fingertips.

• Let users unlock doors straight from the member mobile app.
• Remove the need to download, set up, or log into a third-party app.
• Eliminate the hassle and cost of printing, tracking, and replacing lost physical cards.
• Provision digital keys remotely and automatically. Members activate their key in the app and start using it within seconds.
• Control which user roles can see the digital key option in your member mobile app. 

This update saves time and secures your coworking space while helping you deliver superior member service through the ultimate convenience of a digital key integrated right into the member mobile app.

Not on Spacebring yet? Book a demo to see how it can help you deliver superior member service.

We’ve released new updates to boost your coworking space with AI, improve transaction tracking, and cut down on manual administrative tasks.

Lem AI agent

• Use the Lem AI agent to duplicate events, making it easy to repeat a single event or create an event series in seconds.
• Ask Lem AI to create resources, events, shop products, and benefits, without having to navigate multiple pages.
• Upload files in the Lem AI chat to analyze their contents or use the contained data to create new items.

Credits and day passes

• Set expiration dates for credits and day passes to gain more precise control over customer balances. When balances are deducted, the system automatically uses the amount that expires soonest first.
• Set expiration dates for credit packages to control usage and offer versatile pricing options for your customers.
• Give permanent day passes to users regardless of their subscription, making it easier to run promotions.
• Booking changes made with credits or day passes now generate separate transactions, giving you a complete record of purchases and refunds.

Other improvements

• Create a pending transaction that marks a booking as tentative and automatically approves or cancels it upon transaction finalization.
• A new Users page in the network settings lets owners view all registered users across the network in one place and download a CSV file.
• Sort your lists by any column to find what you need more easily, from bookings and products to guides and coupons.
• Sync payment processing fees directly to Xero and QuickBooks.
• Export event attendees to a CSV file directly from the event page.

These updates are already live and available to all customers. Not on Spacebring yet? Book a demo to see how it can simplify your coworking space operations.

We’ve released new updates to improve your invoicing workflows, increase contract flexibility, and give you more control over automated support.

Invoicing

• Configure location-based invoice prefixes and sequential numbering to ensure clean financial records and maintain compliance with local accounting standards.
• Control billing detail requirements for companies and individual users independently, and sync electronic invoices only when needed.
• Issue credit notes instead of voiding invoices to comply with the latest Peppol and Poland KSeF eInvoicing updates.

Contracts

• Add multiple signers to a single contract and control the signing order. Easily manage company agreements or route documents for internal review before finalizing them.
• Terminate contracts before their expiration date to accommodate changing customer needs while keeping records accurate.
• Apply discount coupons directly during contract creation to keep billing seamless and accurate.

Lem AI

• Allow Lem AI to automatically assign and reply to support tickets to speed up initial response times.
• Set custom guidance to define Lem AI’s exact tone, ensuring every reply matches your brand voice.
• Equip Lem AI with context from in-progress tickets so it can draw on knowledge from how your team handles ongoing conversations.

Other improvements

• The same resource can now be included in different subscription items, making it much easier to adjust pricing tiers or roll out price increases seamlessly.
• Resource assignments now automatically check existing bookings to prevent accidental overbooking.
• View reservation statuses at a glance and find specific bookings instantly using new filtering options.
• Find exactly what you need with a simplified customer page that displays a member’s billing history, credits, and day passes in a single view.
• Upload a logo and add a website URL to company profiles to keep your customer directory professional and visually organized.
• Access your Spacebring subscription invoices directly from the Network settings > Billing page and download active-user CSV files for specific periods.

All of these updates are now live and available. If you’re not yet using Spacebring, book a demo to see them in action.

We’re excited to introduce the next major step in Spacebring's evolution that makes managing your coworking space easier than ever.

Lem AI—your new coworker that never sleeps. 

Built directly into Spacebring, Lem AI agent is designed to take some busywork off your plate. 

• Members need help after hours? Lem acts as your 24/7 first line of support, so you can actually log off and get some rest.
• Need insights? Ask Lem to pull and plot data across your entire business.
• Need to promote an event? Lem drafts ready-to-publish announcements, so you don’t have to start from scratch.

For example, when members need help and create a support ticket, you can let Lem AI take over instead of replying to each message yourself. Lem responds to your members in seconds, drawing knowledge from your location guides and previously solved tickets. It also routes tickets to the right administrator, putting your support on autopilot day and night.

Instead of manually gathering data for reports, you can just ask Lem a question in natural language:

• “Show today’s bookings.”
• “List all unpaid invoices.”
• “Which members’ subscriptions expire this month?”

Lem AI agent provides structured answers about your customers, subscriptions, bookings, events, and much more. It can visualize your data by plotting or creating a table, turning hours of analysis into a few minutes of chatting. If you are operating multiple locations, Lem will help you aggregate and present data from across your entire network, making it faster and easier to analyze.

Lem AI can help you draft community feed posts about events, benefits, and shop products. It creates an appealing description and a clear call to action, giving you a good place to start. 

Lem AI is now available in public beta for all customers. During the beta period, all features are available at no additional cost as we refine and expand the product.

Not on Spacebring yet? Book a demo to see how it can help you deliver superior member service with and without AI.

We’re excited to announce that Contracts is officially out of beta.

Since launching Contracts three months ago, our customers have already generated hundreds of contracts, streamlining everything from long-term leases to membership agreements. We’ve also integrated Dropbox Sign to make electronic signing of required documents faster and easier. 

Today, we’re introducing a few more updates:

• Add one-off items to a contract for single-instance products or services.
• Issue invoices directly from a signed contract to automate the step between signing and payment.
• Track contract activity and signing trends with analytics.

Moving forward, we will continue to improve contracts with even greater automation and flexibility.

Contracts are included with Spacebring, and eSignature is available as a free trial for all customers until April 1. After that, usage-based pricing will apply to eSignature. 

Not on Spacebring yet? Book a demo to see Contracts in action.

Faster onboarding and checkout

We’ve streamlined the onboarding and checkout process to help your prospects book resources and sign up for plans with fewer steps.

• After email verification, users jump straight to their intended booking, sign-up, or purchase.
• Billing information and terms of use acceptance are now collected just before payment to reduce friction.
• The payment checkout flow is faster and more optimized.
• Permission for push notifications is requested after the first successful action to increase the rate of user acceptance.

One-time setup fee

You can now add a one-time setup fee to plans, resource tiers, and custom subscription items to collect deposits and onboarding fees when a member signs up. These fees automatically appear on the first invoice, eliminating manual billing tasks.

Other improvements 

• Create discount coupons for subscription items originating from resource-specific plans. This allows you to offer promotions like a free month when a member signs up for a six-month room subscription.
• Control whether bookings and purchases are automatically consolidated to subscription invoices or kept pending for manual billing.
• Add one-off items to a subscription to charge for single-instance products or services. 
• Credit notes are now officially out of beta, allowing you to adjust issued invoices and maintain accurate, compliant financial records.
• Jump to specific purchases, such as bookings or shop orders, directly from issued invoices.
• Manage invoices and invoice items more effectively with our new API routes.

These updates are already live and available to all customers. Not on Spacebring yet? Book a demo to see how it can simplify your coworking space operations.

Dependent rooms and desks

Introducing a new ability to link resources that combine or overlap, so booking a primary room or event space automatically blocks connected rooms and desks (and vice versa). This is helpful for scenarios like divisible meeting rooms, event spaces with hot desks, or patios with dependent access. Link overlapping resources

Room booking on admin mobile app

The admin mobile app is updated to help you manage room bookings directly from your smartphone while you are on the move.

• Book rooms for yourself or on behalf of members
• Modify existing bookings
• Include invitees to bookings
• Charge credits, cards, or add to upcoming invoices
• Apply coupons

… and much more! Update or download the admin mobile app today for free.

Other improvements 

• You can now customize the headline of your member web portal landing page for improved branding and SEO.
• Control whether you want to receive open support ticket reminders while still receiving alerts for new tickets.
• Payment pages for Stripe and PayPal now include more transaction details to increase transparency and help improve checkout conversion rates.
• Deleted nonmembers now appear at the end of the Customers page to minimize clutter.
• API now allows automating subscription and item management. Run batch updates to change price for specific subscription items — available for API add-on members.

These updates are live and ready to use. Not on Spacebring yet? Book a demo today to see how it helps you provide superior member service.

Our latest update introduces a shopping cart for faster ordering and more ways to manage subscriptions and resources without manual work.

Shop

• Members can now purchase multiple products at once by adding them to a shopping cart to make ordering faster and more convenient. How users order products
• Since users can now purchase multiple items in a single cart, order confirmation emails have moved from the product level to location settings.

Subscriptions and payments

• You can now automatically sync plan and tier changes to subscription items—ideal for rolling out blanket membership price increases across multiple members at once. When a plan is updated, prices, credits, and other properties automatically apply to everyone on that plan, with no manual work required.
• Following our recent update, the option to disable automatic invoicing has been retired. If you wish to use subscriptions only for credit distribution, you can pause payment collection to auto-void automatically generated invoices.
• You can now schedule start and end dates for individual subscription items to configure future changes without the need to cancel the entire membership.
• Spacebring now supports GrabPay via Stripe for transactions in Singapore and Malaysia.

Resources

• You can now configure subscription plans directly on the resource editing page, eliminating the need to create them separately in advance. Set up resources for long-term rental
• Sometimes members forget to book a room, or the reception team is too busy to log the booking the moment it begins. Administrators can now book and bill for rooms even after the time has passed, ensuring accurate record keeping.
• Day passes now work across your entire coworking space network. Enable cross-location day passes to let members book desks outside home location within your coworking network.

These updates are now live for all customers. Not using Spacebring yet? Book a demo to see how it can simplify your workspace operations.

We’ve released a focused set of improvements to simplify everyday admin work. This update eliminates edge cases in billing and subscriptions, provides more control over booking rules, and makes the admin interface easier to navigate and maintain. Here’s what’s new:

Billing and reporting

• Duplicate one-off invoices to charge faster without recreating them from scratch.
• Create contracts with past start dates and later expiration dates if they do not start a subscription.
• Download the new “Credit notes” report in Analytics for easier tracking and audits.
• The “Invoices” report in Analytics now includes applied balance and payment adjustment columns for better reconciliation.

Bookings

• Set different minimum and maximum booking durations for members and non-members to differentiate resource availability for these user groups.
• Check all resource bookings on a new Bookings page, with the ability to filter by date and booker.

Subscriptions and assignments

• Prevent assignments from exceeding a single resource’s capacity, ensuring that multiple full assignments do not occur simultaneously.
• Attach resources directly to subscription items rather than the entire subscription for a clearer subscription structure.

UI improvements

• Completely redesigned network and location settings pages for faster navigation and better clarity. 
• Updated Transactions, Adjustments, and Tickets pages with improved filtering and user pickers.

These updates are live and designed to save you time, reduce mistakes, and make the platform easier to manage as your workspace grows.

We’re excited to launch the industry’s first and only admin mobile app, so you’re on top of what’s happening even when you’re away from the desktop.

The mobile app allows you to:

• Receive instant notifications for new member sign-ups, support tickets, and chat messages, ensuring nothing important is missed. 
• Resolve issues quickly from anywhere by managing support tickets. 
• Chat directly with members, share files, answer questions, and easily maintain a superior member service.Invite new members, create companies, adjust permissions, and track subscriptions and billing—all in a few taps. 
• Keep your community engaged by posting announcements, and events with photos, rich links, and hashtags, and interact with members through likes and comments.

Spacebring admin mobile app keeps essential workspace management at your fingertips, letting you respond faster and keep operations running smoothly.

The app is free to download from the App Store and Google Play for all Spacebring customers.