Release notes

We’re rolling out a set of powerful enhancements to help you stay compliant, streamline billing, and work more efficiently across subscriptions, contracts, and payments.

• Stripe surcharges can be applied to card payments. You can set a percentage in Payment method surcharges, and Spacebring will automatically add it to payment amounts—allowing you to shift payment processing fees to your customers.
• Improved advance invoicing: bookings within a subscription period are billed in two stages—before and after the billing date. The first invoice covers everything up to that date, while the final invoice includes the remaining bookings.
• VERI*FACTU eInvoicing (beta) is available in Spain. Spacebring can generate compliant eInvoices and credit notes, submit them to AEAT, include QR codes on invoice PDFs, and automatically validate tax IDs—helping you stay compliant and reduce manual work.
• Settings for shop order confirmation emails have been moved to Location settings. You can now configure a single custom confirmation email that applies to all shop orders from this location.
• Phone numbers can be inserted for both contract signers using the new placeholders.
• Post-signature screens have been added to eSignatures, providing members and administrators with a clearer experience after completing a signing flow.
• Simplified subscription setup and filtering: you can now create subscriptions directly from the Subscriptions page, and a new status filter makes it easier to sort and manage them quickly.

These updates are now live and available to all customers. Not using Spacebring yet? Book a demo to see how it can simplify your workspace operations.

Contracts

Streamline sales and onboarding with Contracts—create templates, generate agreements, track signatures, and start subscriptions automatically.

Simply enable the feature in settings and upload your contract template there. Then, go to the new Contracts page to create a new contract, specifying the customer, products, and signatories. Once issued, contracts can be downloaded, signed physically or digitally, and stored in each customer’s profile for quick access. Learn more in Help center.

eSignature add-on

Speed up contract signing process with Spacebring’s electronic signatures add-on. Powered by Dropbox Sign, the eSignature workflow for contracts is fast, intuitive, and legally binding.

Signing statuses update automatically, and once all signatures are collected, the contract is marked complete, triggering subscription creation if enabled.

eSignature add-on is now live and free for all customers while in beta.

Other improvements

• Advance invoicing is now available to help you collect revenue days before the next subscription renewal. Set location defaults or override it per subscription.
• Login verification codes no longer expire upon each login attempt. This is useful when members need to navigate away from IronWiFi’s captive portal to get the login code.
• The option to disable invoicing has been retired, and invoicing is now enabled for all locations. Instead, you can pause payment collection and auto-void invoices if necessary.
• Resource booking confirmation emails are now available. You can send custom email confirmations to selected user tiers with arrival instructions and other helpful information. Find the new “Confirmation email” property when editing a resource.
• Some member mobile apps have been updated to significantly speed up app opening, making daily use smoother for members.

If you don’t use Spacebring yet, book a demo to see how it can help you provide superior member service.

Partial invoice payments

Sometimes a tenant or member wants to pay only part of an invoice now and the rest later. Administrators can now process and record partial payments of invoices through the connected payment gateway or by logging an external transaction. After the first partial payment is created by an administrator, the remaining balance becomes payable by the tenant or member through the member web app (available today), and through the mobile app (in its upcoming release). Spacebring keeps billing organized, issues a refund receipt, and lets you refund credit notes to any of the cards used across those payments.

Pause payment collection

When a member is away for an extended period or a tenant needs temporary relief, you can now pause payment collection for any subscription. Configure the pause to generate draft invoices or void invoices immediately after issuance. Choose when to resume or leave the pause indefinite. The former Auto-invoice setting has been retired and replaced by this more flexible payment-pause mechanism.

Billing and payments improvements

• The Create subscription page now previews one or two upcoming billing periods (depending on proration/start date), giving you a clear view of future charges.
• Customers in Switzerland and Liechtenstein now generate PDF invoices in a new locally-compliant format with a dedicated IBAN section and QR code. It applies to newly issued invoices when the location’s billing details are complete.
• A new Subscriptions page under the Billing section lists all subscriptions in one place. You can view active subscriptions at a glance, edit them, pause payment collection, and access Pay with invoice property, which relocated here from the subscription creation page.
• Alternative currency now applies to all payment types, such as one-off bookings, purchases, and not only invoices, ensuring consistent billing when a customer prefers a different currency.
• To help prevent delinquencies, members can no longer use future credits or day passes if their subscription does not include them.

Other improvements

• Money transaction reports have been simplified: net/gross/tax breakdowns were removed, descriptions added, and payment method labels included for improved clarity.
• The resource creation and editing pages have been redesigned with more compact, context-aware controls.
• You can now open a member’s support tickets directly from their profile on the Customers page.

These incredible updates, already live and available on all plans, help you be more successful when billing your customers and offering them superior member service. Not on Spacebring yet? Book a demo today!

In the EU, upcoming regulations will soon require all businesses to issue electronic invoices (eInvoices). 

Today we’re introducing eInvoicing, which lets you issue compliant invoices to your customers through authorized networks in line with evolving national and EU-wide requirements.

Now Spacebring makes compliance effortless by:

• Creating locally-compliant invoices and credit notes.
• Validating invoice information, such as billing details and tax ID, to avoid errors.
• Delivering them securely through certified networks.
• Tracking network synchronization status.

At first, eInvoicing via Spacebring is available in beta for Belgium through the Peppol network, with more countries coming soon. If you need eInvoicing in your country, please let us know.

Other improvements 

• Added the option to select shop products when creating invoice items. This simplifies billing for one-off products on the admin side.
• You can now override the billing cycle anchor property for each individual subscription. This means you can prorate monthly plans by default, while allowing floating subscription dates for annual plans where proration may not be required.
• For invoice items, the quantity picker is now a number type input field, making it simple to enter large amounts, like 20 meals for a company.
• Draft invoices are not assigned numbers until they are issued, ensuring the invoice sequence remains uninterrupted and compliant, even if drafts are deleted or corrected.
• Added search by title to the Invoices page, making it faster to find specific invoices and manage billing more efficiently.
• You can now create visit requests on behalf of visitors through the admin web portal to provide a touch-free check-in experience. Hosts are notified and can approve the requests. This allows you to manage visitors without the need for the Reception display, although it saves your time by allowing visitor self-check-in.
• Seat availability and assignments are shown on all resource pages, providing a clear overview of which seats are booked, assigned, or available.
• Solved and closed tickets are hidden by default to declutter the Support page, displaying only New and In Progress tickets for a more relevant overview.
• Updated default notification settings—new users will no longer receive push notifications or emails when you update their day pass or credit balances.

These updates are now available to help you save time, stay compliant, and operate more efficiently. 

Not a Spacebring customer yet and want to see how it works? Book a demo to explore all features in action.

We’re introducing dynamic pricing—a smart way to automatically adjust resource booking prices based on demand to help you maximize revenue and optimize occupancy.

With dynamic pricing, you can offer automatic discounts during off-peak hours and increase prices during high-demand periods—all without any manual effort.

This feature works for rooms, desks, equipment, and even parking spaces. You can enable dynamic pricing for each resource individually, so changes apply only where needed.

Both members and nonmembers will see prices adjusted in real time, giving your system a richer, broader reference for occupancy and demand data than any other workspace platform.

Dynamic pricing is now available in beta for all customers on all plans at no extra cost. We encourage you to enable it, experiment, and share your feedback so we can continue to improve it.

With flat pricing, tiered pricing, and now dynamic pricing, Spacebring offers the most comprehensive pricing toolkit on the market, empowering you to offer spaces when they’re most needed, boost occupancy, and grow your business.

Not using Spacebring yet? Book a demo to see how it can help you optimize pricing and increase profitability.

Postpaid credit notes

You can now issue post-payment credit notes for invoices that have already been paid. This gives you more flexibility in adjusting invoices after payment whether for refunds, corrections, or customer credits. It’s a smoother, more professional way to manage after-payment adjustments while maintaining accurate financial reporting and customer transparency.

Required billing fields

Stay fully compliant with automated invoice validation. Our new required billing fields feature ensures all legally mandated information is collected before invoices are issued, saving time and keeping your financial documents audit-ready. Each new customer fills out their billing details during the first payment, so the information automatically appears on all future invoices and receipts—no manual data collection or follow-ups needed.

Other improvements

• You can issue full or partial refunds for external transactions and invoices marked as paid, just like with Stripe or WayForPay payments. This update allows you to correct accidental markings or make necessary adjustments while maintaining a clear payment history for each external transaction.
• The “Transactions” reports for credits, money, and day passes now include Status and Type filters, as well as a detailed breakdown of credit transactions by expiring and permanent credits. This provides clearer insights into all your transaction activity.
• We’ve improved the Contacts section—you can easily invite a customer as a member or add them as a nonmember, making it more intuitive to book or assign a subscription.

These updates are live and available to all customers.

Not using Spacebring yet? Book a demo to discover how it can streamline your billing and other daily operations.

Prepaid credit notes

We’ve introduced credit notes, giving you a powerful way to formally adjust issued invoices without disrupting your billing flow. Credit notes are official documents used to reduce the original invoice amount due to returns, errors, discounts, or overpayments—keeping your financial records accurate and compliant.

Each invoice can have multiple credit notes, and customers automatically receive notifications in the web portal, mobile app, and by email. Credit note amounts must be less than or equal to the original invoice total—if the credited amount matches the invoice total, the status changes from Unpaid to Paid.

Customer account history

Gain complete visibility into every change related to a customer account and who made it. Detailed activity logs allow you to trace updates such as account creation, role or company role modifications, subscription changes, purchases, cancellations, and more. This makes it easy to identify the source of any issue, verify data accuracy, and maintain full accountability across the workspace.

Integrations

• Maya integration: a new payment gateway for the Philippines, Maya, is now available. It currently supports standard payments, with hold + charge available upon request to Maya support.
• Saved cards for Tap: we’ve added card saving for Tap payments—so your customers only need to enter their card details once. Saved cards enable quick one-click payments and automatic invoice charges for subscriptions.
• Stripe new payment options: Stripe now supports crypto payments, PayNow for transactions in Singapore, PromptPay—in Thailand, Pay By Bank—in United Kingdom, and Przelewy24—in Poland. These payment methods are available for one-time payments.
• Direct Stripe transaction links: you can now open a direct link to Stripe from your Spacebring transaction records—making reconciliation faster and more transparent.

Other improvements

• Money balance feature: You can now record customer credit or debts, and the balance will automatically be applied to the customer’s next invoice. This simplifies payment handling and reduces manual adjustments.
• Cancel subscription button: users can now easily request subscription cancellation. When clicked, a support ticket is created automatically, and the user is redirected to it for confirmation. The option appears only if Support is enabled.
• Landing page indexation control: you can now decide whether to enable or disable search engine indexation for their public landing page. It’s enabled by default, but you can toggle it off anytime.

Watch our latest product webinar to see these features in action and learn how to make the most of them in your workspace.

We’ve improved the way occupancy is tracked and displayed, giving you the flexibility to view the utilization of different resource types and leverage the most relevant data.

Instead of a single occupancy rate, you can now see a breakdown by resource type—offices, hot desks, meeting rooms, parking, equipment and more. This means you can:

• Identify which areas are underutilized and where demand is high.
• Plan expansions or reconfigurations based on actual usage.
• Optimize pricing and memberships for specific resources.

The occupancy timeline has also been moved to the new Assignments page and is now visible to all admins—even if they don’t have Analytics permission. This ensures that your team always knows how resources are being used over time and collaboration runs more smoothly.

Other improvements:

• Brivo integration with in-app unlocking: customers can now unlock Brivo doors directly from the member web portal or mobile app. They simply navigate to the Access page, select the correct lock and open the door.
• New address section: organizations, memberships and companies now have dedicated fields for legal business name, address, and tax ID. If these fields are filled in, the data is automatically displayed in PDFs (e.g. invoices). If they are left blank, the system will continue to use the old invoice data.
• Klarna for Stripe: customers can now pay via Klarna, a "buy now, pay later" option that expands flexible payment methods.
• Improved invoice format: clearer summaries with better visibility of tax and discount details. You can now choose to display amounts in the invoice and receipt breakdown (unit amount, amount and subtotal) with or without tax.
• Bulk upload of companies: upload multiple companies at once to speed up setup and onboarding.
• Equipment discounts for subscriptions: you can now add equipment discounts to plans and subscriptions to make pricing more flexible.
• New tooltips in Support: hover over a requester on a support ticket to quickly check or open the company details, including larger photos.

These updates are already live and available for all customers. 

Not using Spacebring yet? Book a demo to see how it can simplify your workspace operations.

Running your shop and member benefits is now easier. From tracking product availability to promoting items with AI, new features simplify management and boost engagement.

We’ve extended the same effortless promotion you already know from events to both shop products and member benefits. With AI-generated posts, you can instantly highlight new arrivals, reignite interest in existing products, or showcase exclusive perks to your community on the Feed page. 

Each draft is automatically pre-filled with the right details—image, description, and a direct link to order or claim—so all you need to do is edit if necessary, and publish with one click.

Now you can also add limited quantities to product options, ensuring members see accurate availability before making a purchase. For example, if only 2 items remain in stock, the “2 left” icon appears, and if the option is sold out, the “Out of stock” icon is shown.

This feature makes inventory management effortless: the system automatically tracks all sales for each product and closes sales once the available stock is sold out. This helps prevent overselling, keeps your stock information accurate, and gives customers a clear, seamless shopping experience.

Log in now to discover the new features, or book a demo if you’re new to Spacebring.

Managing refunds just got more flexible. In addition to complete pay backs, you can now also make partial refunds for processed payments directly via the admin dashboard. No workarounds, no waiting—just seamless control over your transactions.

This is particularly useful if a customer cancels late. Instead of just refunding the full amount or nothing at all, you can refund the payment partially according to your custom cancellation policy (e.g., 50% if canceled 1 hour before, 75% if canceled 2 hours before), or as a gesture of goodwill to maintain a good relationship with customers.

And that’s not all. To keep your records crystal clear, receipts now automatically reflect refunds, so you and your members have accurate, up-to-date payment information at a glance.

This update simplifies refund management, saves time, and helps maintain the trust of your members by keeping financial records transparent and accurate.

Go to Spacebring to experience more flexible payment management right away.