From Frustration to Flourishing: huna Works' Space Transformation

Huna Works is a community hub that brings cities together through shared experiences. But their old space management system was a bit of a hassle, slowing them down and causing frustration. So, huna teamed up with Spacebring to make space management easier, improve the member experience, and grow effortlessly in more locations.

 

Key Challenges

• Complexity: Both the team and members found Nexudus difficult to use. The system was complex and confusing, making it hard to book spaces and manage reservations effectively.
• Limited Scalability: As huna Works planned to expand to multiple locations, they needed a system that could easily grow with them. 
• Inefficient Management: Managing the space was time-consuming and required extensive training for the team. Administrators struggled with tasks like issuing invoices, automating subscriptions, and granting access to the space.
• Poor Member Experience: Members encountered difficulties when booking spaces and accessing the facilities. They desired a more user-friendly system, ideally with an app for easy booking and payments.
• Lack of In-app Door Unlock: huna Works needed to automate granting access for users to the space and enable in-app unlocking with Kisi access control system integration.

Spacebring perfectly aligns with our vision for growth and creating a seamless experience for our guests. It’s more than just a system; it's an indispensable partner.

Sharafeldin Mohammed Sharafeldin

Senior Accountant at huna Works

• Easy Expansion: Spacebring enabled huna Works to easily manage multiple locations, facilitating their expansion plans.
• Simplified Access & Booking: The platform offered simplified access to the services for both members and non-members, creating a seamless experience for all huna customers. Booking and space management became much more streamlined.

Our members consistently praise the convenience of Spacebring. They frequently mention how easy it is to book spaces and stay connected within the platform. They view Spacebring as an extension of the exceptional experience we provide.

Sharafeldin Mohammed Sharafeldin

Senior Accountant at huna Works

• User-Friendly Admin Tools: Administrators gained access to an easy-to-use app for managing daily operations such as invoicing and payment collection, making their work more efficient.
• Seamless Integration with Access Control System: Members loved the ability to unlock the space directly from the app they use for bookings, enhancing convenience and security.

Our favorite feature is undoubtedly the streamlined access system. It ensures our guests and members can enjoy a seamless and hassle-free experience.

Sharafeldin Mohammed Sharafeldin

Senior Accountant at huna Works

 

Key Achievements

huna Works experienced remarkable growth and efficiency improvements through their partnership with Spacebring.

• +1 location
• 114% member base growth in 1 year
• 63% revenue increase in 1 year
• 200 invoices generated per month

The ease of expansion, evident in the simple addition of a new location with just a few taps within the app, directly contributed to a significant increase in membership withn a year. This growth, coupled with revenue increase, demonstrates the platform's effectiveness in driving both community growth and financial success for huna Works.

By seamlessly integrating Spacebring into their operations, huna Works transformed from a community grappling with a complex system to a thriving network of spaces, empowering members, delighting staff, and achieving remarkable growth.