Expanding Horizons: @inc's Growth Story Powered by Spacebring

@inc, an inclusive workspace across Suffolk, sought a better way to manage their coworking spaces in Bury St Edmunds, Felixstowe, and Southwold. Their old system was difficult to use and couldn't keep up with their growing business.

Expanding Horizons: @inc's Growth Story Powered by Spacebring
Suffolk county, UK
5locations
200+members
3x
member growth
2x
bookings increase
22h
saved monthly

Key Challenges

  1. Multiple Locations: @inc’s old system couldn't handle bookings for multiple locations, making it difficult to manage their growing network of coworking spaces.
  2. Limited Features: The system lacked essential features like room and desk bookings, membership plan management, and automated invoicing and payments in one place.
  3. Complex Processes: Booking and invoicing were complicated for both admins and customers, leading to inefficiency and frustration.
Our old booking system was a real headache. It couldn't handle our growing number of locations, and the booking process was a nightmare for both us and our members. We needed a solution that was easy to use, flexible, and could grow with our business.
Suzanne Banks, Property Manager @inc
Suzanne Banks
Property Manager @inc

Spacebring Solutions

  1. Unified Platform for Multiple Locations: Spacebring provided a single platform to manage all of @inc's locations, streamlining operations and improving efficiency.
  2. Comprehensive Feature Set: The platform offered a range of essential features, including room and desk bookings, membership plan management, and automated invoicing and payments.
  3. User-Friendly Interface: Both @inc's staff and members found the platform easy to use, thanks to its intuitive design and clear navigation.
  4. Scalability and Flexibility: As @inc grew, Spacebring could easily accommodate new locations and evolving business needs.
  5. Enhanced Member Experience: Members benefited from network visibility across all locations, simplified booking processes, and a more engaging community.
  6. Streamlined Operations: By automating tasks and centralizing management, Spacebring reduced administrative overhead and increased operational efficiency for @inc.
Spacebring has streamlined our operations, reducing administrative tasks and improving efficiency. Our members love the easy-to-use platform and the ability to access services across multiple locations. Plus, the automated invoicing and payment collection has made our financial management much smoother.
Suzanne Banks, Property Manager @inc
Suzanne Banks
Property Manager @inc

Key Achievements

@inc saw a boost in membership, streamlined their operations, and improved member satisfaction since switching to Spacebring.

  • 3x member base growth 
  • 2x room and desk bookings increase 
  • 150+ automated subscriptions per month
  • 22 admin hours saved monthly
  • 96% of payments made online via the app

@inc Made services accessible to both members and non-members, contributing to the growth of their community. They automated room and desk bookings, membership plans, invoicing, and payment collection, all managed through a single app, which led to a significant surge in bookings and huge administrator hours savings.

Spacebring has saved us a lot of time and effort. We've automated many tasks, like bookings and payments, which has allowed us to focus on growing our community. Plus, by offering our services online to non-members, we've been able to reach a wider audience.
Suzanne Banks, Property Manager @inc
Suzanne Banks
Property Manager @inc

In conclusion, Spacebring helped @inc streamline operations, increase membership, and enhance the overall member experience, ultimately contributing to the growth and success of their coworking spaces.


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