Campfire: From Struggling to Thriving with Spacebring

Campfire's old software, Nexudus, was a major headache. Confusing for members and slow to fix, it led them to switch to Spacebring for a much better experience.

Campfire: From Struggling to Thriving with Spacebring
Marquette, US
1locations
100members
+52%
desk bookings
98%
bookings on the mobile app
20h
saved weekly

Key Challenges

  1. Confusing App: Nexudus' design made it hard for members to book desks or pay, leading to a lot of extra work for the team.
  2. Bad Mobile Experience: Members were stuck using a clunky desktop website rather than a smooth mobile app.
  3. Constant Glitches: Unexpected emails, problems with their door access system… Nexudus was full of frustrating bugs.
  4. Slow Support: Getting help from Nexudus could take over 12 hours, wasting valuable time.
  5. Wasted Time = Wasted Money: All these issues meant the Campfire team was fixing problems instead of building their community.
Nexudus was a nightmare! Members were confused, it glitched constantly, and support was slow. It costed us time and money.
Michael Gorski, RevOps Pointman and Resource Specialist at Campfire CoWork
Michael Gorski
RevOps Pointman and Resource Specialist at Campfire CoWork

Spacebring Solutions

  1. Easy-to-Use Design: Spacebring's interface is clear and intuitive on all devices, making it a breeze for members and even new admins to learn.
  2. Branded Mobile Apps: Campfire got their own app that looks great and gives members everything they need right in their pocket.
  3. Rock-Solid Door Access: Integration with Kisi lets members unlock doors with their phone – no extra apps needed, and it always works smoothly.
  4. Super Fast Support: Spacebring's team is there to help in minutes, not hours, making sure Campfire always has the answers they need.
  5. Total Automation: Spacebring handles memberships, bookings, payments, and more, so Campfire's team can focus on building their awesome community.
Spacebring makes our life so much easier! The design is simple, members love the app, door access is smooth, and your support team is the best. It's saved us so much time.
Michael Gorski, RevOps Pointman and Resource Specialist at Campfire CoWork
Michael Gorski
RevOps Pointman and Resource Specialist at Campfire CoWork

Key Achievements

Spacebring transformed Campfire's operations, letting them focus on their community and see impressive growth.

  • +52% more desk bookings
  • 98% of bookings happen on the mobile app
  • 20 hours saved each week
  • Zero door problems

Spacebring's focus on great design and reliable tech made life easier for both Campfire members and their team. This led to more bookings, happier members, and valuable time saved.

Spacebring completely changed how we operate. Members love the app, everything works, and we save so much time. It's been amazing for our business.
Michael Gorski, RevOps Pointman and Resource Specialist at Campfire CoWork
Michael Gorski
RevOps Pointman and Resource Specialist at Campfire CoWork

In conclusion, Campfire's success story shows how the right tools can streamline operations, improve the member experience, and drive growth.


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