Coworking Smarts

Sharp insights, expert advice, and inspiring stories to empower coworking operators in building stronger, more vibrant ecosystems.
First Impressions Matter: Onboarding that WOWs
15 days ago • Helga Moreno

First Impressions Matter: Onboarding that WOWs

Onboarding new members can sometimes feel like herding cats. You want to make them feel welcome, help them settle in, and encourage connections within the community—all while juggling countless other tasks. But what if onboarding wasn't just a checklist, but rather a powerful tool to enhance the success of your coworking space? That's the direction we're taking. Think of onboarding as an investment. It's not merely about paperwork and tours; it's about creating an experience that leaves a lastin
Optimizing Your Gaming Room Layout for Maximum Fun and Profit
25 days ago • Helga Moreno

Optimizing Your Gaming Room Layout for Maximum Fun and Profit

Not long ago, I unexpectedly found myself working from a gaming lounge, and it was quite an experience. Booking a workstation felt like navigating a bureaucratic maze—I had to call the admin every time for assistance. The dim lighting made it challenging to focus, and the constant movement of players made the environment feel more like a crowded subway than a place to unwind. The food options were also disappointing; chips and soda were basically the only choices available. And the noise level!
How to Create a Membership Loyalty Program for Coworking Spaces
last month • Shabnam Kakar

How to Create a Membership Loyalty Program for Coworking Spaces

Here's a question: Why would people pay more for a drink at an upscale restaurant than a local bar? The answer is simple: because of the experience they get. The restaurant isn't just selling the drink. It also offers a great ambiance, an Instagrammable backdrop, and better customer service.  This also applies to your coworking space. With many other options, why should people choose yours, and how can you keep your current customers choosing you in the long term?  An obvious solution is a membe
Mingle & Jingle: Master Your Coworking Christmas Party in 15 Steps!
last month • Helga Moreno

Mingle & Jingle: Master Your Coworking Christmas Party in 15 Steps!

Ho-ho-ho! Christmas is around the corner which means it’s time to plan a fun get-together for your members. I know organizing events at a coworking space may seem like a ton of work. But isn’t the festive Christmas spirit well worth the effort? Just make sure to look through the pieces of advice below. They will guide you through all potential bottlenecks and help to make your Coworking Christmas a blast. Let’s go! 1. Define the Objectives of Your Coworking Christmas Party Before you start to cu

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