Automated Invoicing for Culture Co-Working

 

Key Challenges

1. People had constant difficulties reserving meeting rooms or desks.
2. Manual processing of invoices and receipts took too much of the administrator's time.
3. Booking and signing up were only possible through the website, which limited opportunities to convert leads.
4. It was hard to retain customers, ensuring they returned again after booking once.

As we grew, it couldn’t keep up with our bookings. Also, manual invoicing was a nightmare, especially with two locations.

Andrew Whitaker

Founder at Culture Co-Working

 

Spacebring Solutions

1. Culture Co-Working received a system that allows members to effortlessly book rooms and desks.
2. Spacebring automated invoicing, eliminating the need for manual work while integrating with Culture Co-Working accounting software, Xero, saving them time and reducing errors. 
3. Spacebring provided Culture Co-Working mobile apps that allowed members to book space and make payments. 
4. Spacebring offered features to improve member engagement, such as community feed and events.

With Spacebring, bookings are simple. The automatic invoicing and integration with Xero simplified everything, reducing invoicing time from hours to minutes. The transition to Spacebring was seamless. Members book anywhere anytime without the need for a desktop or laptop.

Andrew Whitaker

Founder at Culture Co-Working

 

Key Achievements

Culture Co-Working observed significant improvement in their key performance indicators (KPIs) after using Spacebring.

• 3-5h weekly time saving
• +60% member engagement
• +50% member retention
• 100% invoicing automation

Invoicing became entirely automated, saving Culture Co-Working admin time. Thanks to excellent mobile apps and features like community feed and events it has become much easier to retain clients.

Engagement levels have soared since adopting Spacebring. Members find the app easy to use and are delighted with its functionality.

Andrew Whitaker

Founder at Culture Co-Working

In conclusion, Spacebring assisted Culture Co-Working in streamlining their operations and enhancing member experience, and saving time and money.